Professional Pilots Vote TAC Air #1 Large FBO Chain


TEXARKANA, Texas (April 18, 2011) – Subscribers to Professional Pilot magazine voted TAC Air the #1 large fixed base operator (FBO) chain for 2011. TAC Air last won the award in 2007.

TAC Air, a division of Truman Arnold Companies, led the field as Best Large FBO Chain. Greg Arnold, President and CEO of Truman Arnold Companies, said “Often when a company expands, they tend to lose some of the personal attention to detail that made them successful. In our case, we are fortunate to have team members in every location of our company who strive to meet the needs of those we serve. We are humbled by this honor and applaud the employees who do their very best each and every day at our 12 locations.”

A total of 1431 ballots were received for the 4-step process. The ballots were initially sent out to subscribers with the November 2010 edition of the magazine. A second request was mailed out with the December 2010 issue and a third request mailed with the January 2011 issue. Only original ballots were accepted and no more than 1 vote per respondent was accepted. Public relations, marketing and advertising personnel were ruled ineligible.

TAC Air Consolidates GMU FBO as Chain Positions For 2011 Expansions


TEXARKANA, Texas (October 29, 2010) – TAC Air has sold its Greenville, South Carolina (GMU) FBO operation to Greenville Jet Center. Operations will officially transfer at midnight tonight. Terms of the sale will not be released.

According to TAC Air VP & COO Christian Sasfai, the move reflects a growing trend in general aviation FBO services, stating “consolidation has become a necessary component of today’s aviation services industry in order to provide high quality, low cost products and services to aircraft owners and operators.” Meanwhile, TAC Air is actively pursuing several acquisition opportunities. According to Sasfai, “We’re simply reallocating our resources to where the greatest opportunities are. We expect to make our first acquisition announcement in early 2011, with more to follow.”

The other 12 FBOs will continue to operate as usual. However, Sasfai is quick to point out the GMU consolidation is another example of market trends. He predicts the sponsors of regional airports such as Chattanooga Metropolitan (CHA) who plan to add government funded FBOs where market consolidations have already occurred will be “disappointed” in the outcome. “Adding a government subsidized FBO where the free market has already undergone consolidation makes absolutely no sense.”

When asked about the future of TAC Air at CHA, Sasfai replied “TAC Air has invested millions of dollars into Chattanooga and provides more than 30 jobs. There is very little difference between CHA and GMU in that aviation support services can be provided more cost effectively by a single provider; over saturating markets such as CHA and GMU with service providers typically results in higher prices – not lower prices – as each operator struggles to cover its fixed costs. TAC Air is fully committed to the CHA market and will continue to operate and do everything we can to protect the jobs of our Chattanooga associates.”

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TAC Air Opens World-Class Executive Terminal at LEX


Ribbon Cutting Ceremony Celebrates Grand Opening of FBO Chain’s Flagship Facility.

LEXINGTON, Kentucky (July 28, 2011) – TAC Air, a division of Truman Arnold Companies cut the ribbon this morning on a new 12,000 sq. ft. executive terminal at Blue Grass Airport (LEX). The event was held outside the terminal as miniature jockeys representing local tenants’ horse farms “held” the ribbon as it was being cut. The event began at 10:30 a.m. with TAC Air VP and COO Christian Sasfai recognizing local business, government and airport officials from Lexington. ”Everything is optimized for a world-class customer experience for pilots and passengers. Building this facility from the ground up allowed us to design it around the needs of today’s general aviation customer.” stated Sasfai, who went on to explain this executive terminal is the first the 13 location FBO chain has built from the ground up.

Blue Grass Airport director Bobby Owens took the podium, as well as Lexington mayor Jim Newberry. Both stressed the importance of general aviation to the local economy, as well as TAC Air’s vital services to the airport as a whole such as providing the fueling services for all scheduled airline flights at Blue Grass Airport. Greg Arnold, President and CEO of TAC Air’s parent Truman Arnold Companies thanked all those in attendance who made this terminal a reality, including Blue Grass Airport officials.

According to Arnold, “Working with airport officials who understand the importance of a proper and healthy partnership between private business general aviation and public airports creates a TAC Air Opens Terminal û page 2 winning scenario for everyone involved. The terms of the lease agreement between TAC Air and Blue Grass Airport provide that all of TAC Air’s $11 million investment in terminal and hangar improvements will be turned over to the airport at the end of the 20 year lease – not costing taxpayers a dime.”

Arnold stated from the podium that after operating at LEX for 13 years, TAC Air was “giving back to the local aviation community.” A $50,000 contribution in cash and services to The Aviation Museum of Kentucky was presented by Greg Arnold to Dr. Ray Garman, chair of the museum.

Additionally, preliminary plans are coming together for a fundraising event benefiting the museum to be held at the new TAC Air terminal. Inside the new TAC Air executive terminal you are immediately greeted by a bright red replica of a Beechcraft Staggerwing suspended from the atrium ceiling. First used in the dawn of general aviation back in the 1930s, the plane was considered heresy being introduced during the Great Depression – which is why it was chosen for to represent TAC Air. “When we made the decision to make an $11 million investment here at Blue Grass Airport, like when Beechcraft introduced the Staggerwing, it was during a tough time in general aviation. But here we are today at our newest flagship executive terminal completed and ready to go for the World Equestrian Games.” stated Greg Arnold.

TAC Air is the “preferred provider of fixed base operations” for the 2010 Alltech FEI World Equestrian Games.

Kip Simanek, TAC Air LEX general manager, detailed more of the amenities. “We have every service you would expect in a world-class FBO executive terminal – and then some. A high definition movie theater, exercise facilities, wireless printing from laptops & smart phones, showers and pilot lounge with private sleep rooms.”

In addition to pilot amenities, the passenger waiting lounge is flanked with high-definition television programming and can be partitioned for VIP privacy. The terminal also features two conference rooms and an art gallery featuring works by local artisans.

TAC Air has also opened 45,000 sq. ft. of new hangar space in time for the equestrian games. Even after the games are completed, the hangar space is expected to be a draw to LEX when it competes with other airports for spillover traffic from regional events such as the Kentucky Derby. TAC Air originally announced a redevelopment package for their LEX operations in August 2009. These plans included the building of the new executive terminal; the purchase of Air51, an FBO facility that opened at Blue Grass Airport in early 2008; and construction of new hangar space. Upgrades to TAC Air’s FBOs are not limited to LEX. The chain is currently implementing the new facilities standards of LEX to several of its 13 locations, including a recently completed remodeling at RDU, upgrades at APA and CHA, plus a major remodel at scheduled for SUS.

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General Aviation Generates Positive Economic Impact For Chattanooga


Back to Back Events A First at Chattanooga-Lovell Field Airport

CHATTANOOGA, Tenn. (May 18, 2010) – For the first time, the Mooney Aircraft Pilots Association (MAPA) Safety Foundation, Inc. will bring its acclaimed Mooney pilot proficiency program to Tennessee. It will be held May 21-23 at the Chattanooga-Lovell Field airport (CHA). The event will play host to over 30 Mooney aircraft plus their pilots, passengers and instructors for the 3-day event.

Ted Corsones, COO of MAPA commented on the value Chattanooga offers for the gathering “There are few places where you can experience so many world-class attractions and visit so many sites as the Chattanooga area. We are aware of the state of the economy for our membership and are looking to host a successful event promoting aviation safety. The airport and TAC Air have given their support through discounts on fuel and fees and have been a pleasure to work with”.

While the company has undergone several incarnations since being founded in1929, Mooney aircraft has enjoyed a loyal following among general aviation (GA) enthusiasts and are noted for their speed, safety, industry innovations, range and signature forward leaning vertical stabilizer tail design.

One reason for the excitement of what would otherwise be an unnoticed event is the fact that general aviation took a huge hit with the recession. Nationally, GA aircraft sales and flight volume plummeted over 30% from a peak in 2007 to 2009. GA fuel sales were “soft” in 2009 according to TAC Air, but only off approximately 10% from a 2007 peak.

Industry experts believe that while the worst for GA is over, the recovery will be gradual. Because of that, every local event involving GA is welcomed by TAC Air.

On the other hand, a recent event to be noticed even during the best of times was the AT&T Annual Meeting in Chattanooga on April 30th. According to AT&T’s web site, the average attendance at their shareholder’s meeting is around 250. While that may not be a huge event in terms of number of attendees, it does bring in a significant volume of business jet traffic. And with that û a surge in jet fuel sales. “We were fully staffed for the event.” according to Pam McAllister, general manager of TAC Air CHA. “Our fuel sales and traffic volume doubled. Anytime an event such as a sports team coming through on a chartered aircraft, a corporate meeting or entertainers utilizing GA services it means an increase in our payroll, sales tax collections and revenue to the airport û all of which is good for Chattanooga and our airport”.

TAC Air, a division of Truman Arnold Companies, is the fixed base operation (FBO) at CHA that provides fuel, ground support services and hangar space for GA aircraft. Without the services of an FBO present at the airport, Chattanooga would simply not be a viable option for these types of events.

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TAC Air Adds Number Thirteen, New Location at Spirit of St. Louis Airport Opens Today


ST. LOUIS, Missouri (January 14, 2009) – TAC Air, a division of Truman Arnold Companies, officially begins services at its newest location at Spirit of St. Louis (SUS) Chesterfield, MO. TAC Air purchased the assets of Jet Direct, bringing the award-winning FBO chain’s total locations to 13 and adding its first Missouri property.

“We are pleased to add this highly experienced team of professionals to our growing network of FBO’s,” said Danny Walsh, VP Aviation for TAC Air. “We are eager to begin services and bring the TAC Air passion for service to St. Louis.”

The St. Louis TAC Air is a fixed-base operation providing fuel to general aviation customers as well as top of the line customer service, catering, accommodations, transportation and more. TAC Air – SUS is the 13th facility to operate under the TAC Air name, with the reputation throughout the industry for providing excellent service.

Phil Bissonnette an industry veteran will serve as General Manager leading a team of dedicated professionals.


TAC Air Selects Three Finalists for the 2008 Jeep Wrangler Unlimited at NBAA Convention


Media Invited to Giveaway at the TAC Air Booth #1025 Tues. Oct. 6, 2 p.m.

TEXARKANA, Texas (September 3, 2008) – TAC Air, a division of Truman Arnold Companies, has announced that Sherry Hunert of Washington, IN, Terry Bryan of Albuquerque, N.M., and Ed Rafferty of Shreveport, LA., are finalists who have a chance at winning the 2008 Jeep Wrangler Unlimited, courtesy of TAC Air.

The finalists represent three of many entries received since April, when TAC Air’s “King of the Mountain,” kicked off. All pilots using TAC Air’s fixed-base operation (FBO) services at its 12 different locations were eligible to submit one entry a day until the July 31 deadline. This year’s giveaway is a rugged and powerful 2008 Jeep Wrangler Unlimited, valued at over $35,000. It is the ultimate vehicle for the “King of the Mountain.”

“This year’s campaign was really about the customer’s experience, and how we at TAC Air our committed to making each customer feel like they are royalty,” said Greg Arnold, President and CEO of Truman Arnold Companies. “We are looking forward to giving away the Jeep Wrangler Unlimited to this year’s King of the Mountain.”

TAC Air will again sponsor the three finalists to attend the NBAA Meeting and Convention in Orlando, FL., October 6-8. The Jeep will be given away at 2 p.m. at the TAC Air booth #1025 on Tuesday, October 6.

The Jeep Wrangler Unlimited is the pinnacle of the TAC Air’s 2008 “King of the Mountain” marketing campaign. The campaign is second of a two- year campaign focused on the experience that TAC Air provides. It invites all customers that come to TAC Air to be treated like they are each the most important person —meaning, the FBO chain’s more than 300 associates treat customers with excellent customer service and the best line service available. This year’s giveaway continues TAC Air’s tradition that began several years ago during the National Business Aviation Association (NBAA) convention. Giveaways at previous NBAA conventions include a 1959 Chris-Craft Capri Runabout, a Hummer H3, a Rolex watch, a 2000 Volkswagen “Bug”, a 2001 PT Cruiser, a 1945 yellow vintage Piper Cub and a perfectly restored 1957 Thunderbird convertible.


TAC Air- Centennial opens airports largest hangar


ENGLEWOOD, Colorado (June 28, 2008) – TAC Air, a division of Truman Arnold Companies, opened the doors to its newest and largest hangar on Friday, July 25, 2008. With this addition, 30,000 square feet of hangar and 3,500 of office space are now available for lease.

Centennial Airport, one of the nation’s busiest, has continued to show demand for hangar space and reflects the strength and growth in the community. “The overwhelming volume of calls requesting space was heard loud and clear,” said Dan Bryant, General Manager of TAC Air – Centennial. “We are pleased to not only meet our customer’s needs but to provide them with the largest single hangar at Centennial Airport.”

Construction of the new hangar has been underway since early spring with CMC Group of Denver, Colorado serving as the contractor. “CMC has been a great partner during this endeavor,” said Danny Walsh, Vice President of Aviation for Truman Arnold Companies. “Through this process they have gone above and beyond the call of duty to ensure they delivered a quality product.”

TAC Air – Centennial is one of the network’s 12 FBOs with more than 300 associates delivering a passion for service across the country.


TAC Air Adds Value for Customers


New Self-Fueling Facility at TAC Air – Knoxville

KNOXVILLE, Tenn. (October 29, 2007) – TAC Air, a division of Truman Arnold Companies, now offers customers more flexibility when they visit the Fixed Base Operation (FBO) chain’s Knoxville location with the installation of a self-fueling station. The self-fuel facility is separate from the main FBO allowing customers quick and easy access and payment for 100LL Avgas.

“This is just another value-added service we are proud to bring to the Knoxville flying community,” said Randall Honea, General Manager of TAC Air — Knoxville, located at the McGee Tyson Airport. “Our customers want options when they fly, and TAC Air is pleased to provide one more way to help them find what they need when they visit us in Knoxville.”

As an introduction of the self-fueling station, through December 1, TAC Air — Knoxville is offering fuel at a special rate of $4.25 a gallon. With the high number of weekend flyers and those who love flying but are on a fixed budget, the self-fueling area allows flexibility to customers to fuel their own aircraft at a reduced rate. The self-fueling option is also a perk for those aircraft enthusiasts who prefer to be involved in all aspects of aircraft ownership and maintenance.


TAC Air Now Better by the Dozen


New Location at Raleigh-Durham International Airport Opens Today

RALEIGH-DURHAM, North Carolina (October 2, 2007) – Today TAC Air, a division of Truman Arnold Companies, officially began services at its new location in Raleigh-Durham, N.C. (RDU). TAC Air has purchased the assets of Southern Jet, bringing the award-winning FBO chain’s total locations to an even dozen and adding its first North Carolina property.

We are looking forward to offering our customers another opportunity to use TAC Air when they visit the Triangle region of North Carolina, said Danny Walsh, VP Aviation for TAC Air. It is through the great legacy of service begun by Southern Jet and the solid relationships fostered with the RDU Airport leadership, that we are eager to begin services and bring the TAC Air passion for service to Raleigh-Durham.

To mark the occasion, all TAC Air locations across the country are celebrating their new status of being better by the dozen by welcoming customers, airport partners and the media to enjoy doughnuts and coffee throughout the week of October 2-6.

Like its 11 other locations, TAC Air RDU offers the best in fixed-base operations with a strong focus on excellence in line service and customer service. The Raleigh-Durham TAC Air boasts amenities such as on-site rental and courtesy cars, WSI weather briefing, gourmet catering, U.S. Customs services, a spacious heated hangar, hi-speed Internet access, experienced maintenance department, large ramp space and more.

Also in place is an experienced leadership team including Adam Elkins, serving as General Manager; Chris Daley, Line Service Manager, and Jamie Twiford, Customer Service Supervisor.


TAC Air Announces Winner of Antique Watercraft at NBAA Convention


TEXARKANA, Texas (September 26, 2007) – TAC Air, a division of Truman Arnold Companies, announced today that Dave Leuschel of Taylors, S.C., is the lucky winner of a beautifully restored 1959 Chris-Craft Capri Runabout, valued at more than $45,000.

Leuschel, who pilots a Citation XL for a private company, registered to win the Chris-Craft at the TAC Air fixed-based operations (FBO) facility in Greenville, S.C, just one of thousands of entrants vying for the antique watercraft.

Leuschel could not stop smiling after winning the Chris-Craft. He and his wife Cara said they will have the boat on a lake in their hometown this weekend. “I couldn’t believe it when I won!” said Leuschel. A pilot since 1995, Leuschel was the third finalist to take his turn at breaking a champagne bottle against the Chris-Craft to reveal the winning ticket inside. “I have been to almost every TAC Air FBO, and they do a first-class job every time I visit. I feel great and can’t thank TAC Air enough for this beautiful boat.”

Leuschel, along with the two other finalists, were flown to the National Business Aviation Association (NBAA) convention in Atlanta, Ga., where the final drawing for the Chris-Craft took place. Each finalist received a champagne bottle with a ticket hidden inside, and the winner took his turn christening the boat by breaking open the bottle and revealing the winning ticket. Leuschel celebrated with TAC Air staff and convention attendees as TAC Air popped the cork on a bottle of real champagne to mark the occasion.

The finalists represent three of more than 21,000 entries received since February, a 40 percent increase over entries for the previous year’s giveaway.

All pilots using TAC Air’s FBO services at its 11 different locations were eligible to submit one entry a day until the August 15 deadline. This year’s giveaway of Timeless, the classic 1959 Chris-Craft Capri Runabout, was one of the 1950s most popular upscale boat designs. The boat’s records show that only 64 of these models were built in 1959, and only 12 remain in working condition. Timeless has won multiple contests for pristine upkeep and restoration.

The two other finalists were Michael Carpenter of Birmingham, Ala., a medical helicopter pilot, and Doug Campbell of Columbia, Ky., who pilots a Cessna Citation II for a private company. Carpenter registered at the TAC Air FBO in Shreveport, La., and Campbell registered at the TAC Air FBO at Lexington, Ky.

The Chris-Craft culminates TAC Air’s 2007 You’re the Big Fish at TAC Air marketing campaign. The campaign invited pilots to come to TAC Air to be treated like the big fish in TAC Air’s small pond meaning, the FBO chain’s more than 300 associates treat customers with excellent customer service and the best line service available. This year’s giveaway continues TAC Air’s tradition that began several years ago during the NBAA convention. Giveaways at previous NBAA conventions included a Hummer H3, a Rolex watch, a 2000 Volkswagen Bug, a 2001 PT Cruiser, a 1945 yellow vintage Piper Cub and a perfectly restored 1957 Thunderbird convertible.