Growing FBO Chain Expands Positions to Enhance Safety and Customer Service
DALLAS, Texas (October 9, 2012) – TAC Air, a division of Truman Arnold Companies, announces the addition of Bob Schick as Director of Safety and Risk Management, Trissy Pickett as Director of Administrative Services and Joel Miller as Director of Properties. All three individuals are current associates of Truman Arnold Companies who will be taking on new positions within the company.
Bob Schick will be relocating to the Dallas office to assume the duties of Director of Safety and Risk Management. Schick has over twenty-five years of experience in the aerospace industry. During this time, he has developed a proprietary safety management system (SMS) currently in use at TAC Air’s Salt Lake City FBO. The system, which has been proven during its tenure at the SLC location, will be systematically deployed over the entire TAC Air in early 2013.
Trissy Pickett will also be based in the Dallas office as Director of Administrative Services. She previously served as Customer Service Supervisor for TAC Air Knoxville for eight years, and has held a number of roles in commercial and private aviation for the last fifteen years. Pickett will become a point of contact for all Customer Service Supervisors’ operations, procedures and policies. She will also focus on customer service training and standards throughout all TAC Air operations.
Joel Miller of Truman Arnold Companies will be shifting focus to TAC Air as Director of Properties. Miller has been with Truman Arnold Companies for the last nine and a half years, handling real estate development.
Truman Arnold Companies President & CEO Greg Arnold states the addition of these positions demonstrates TAC Air’s commitment to customer service being built on a foundation of safety, adding “customer service extends beyond what you see at the front counter”. Arnold further explains the added field support is a move to position TAC Air to be ready to incorporate more locations into the network.
In May, 2012, Truman Arnold Companies expanded west of the Rockies by acquiring controlling interest of Keystone Aviation, LLC and rebranding the company’s Salt Lake City (KSLC) and Provo (KPVU) FBOs TAC Air. Charter, maintenance, management and sales & brokerage remain based at SLC operating under the Keystone Aviation brand.
About Truman Arnold Companies
Truman Arnold Companies (TAC) is a Texarkana, Texas-based company founded by Truman Arnold in 1964 as a branded petroleum jobber. Today, TAC is a leading regional petroleum marketing company, offering customers a variety of services through its network of petroleum terminals and aviation Fixed Base Operations (FBO) facilities. The private company and its subsidiaries has more than 700 associates with fuel volume exceeding 2 billion gallons annually and ranks as one of the top private companies in the United States by Forbes magazine. To learn more, log on to www.trumanarnoldcompanies.com
TAC Air currently has fixed-based operations with more than 400 associates in 14 cities: Amarillo, TX (AMA), Chattanooga, TN (CHA), Denver, CO (APA), Fort Smith, AR (FSM), Hartford, CT (BDL), Knoxville, TN (TYS), Lexington, KY (LEX), Omaha, NE (OMA), Raleigh-Durham, NC (RDU), Shreveport, LA (SHV), St. Louis, MO (SUS), Salt Lake City, UT (SLC), Provo, UT (PVU) and Texarkana, AR (TXK). TAC Air has been recognized in Professional Pilot magazine as “#1 U.S. FBO Chain” in 2006 and 2011. To learn more about TAC Air, log on to www.tacair.com.