Sky’s the Limit for Service and Success

What began in 1986 as a local business , has rapidly expanded into an aerospace industry leader. Starting out of Texarkana, AR, and originally called Road Runner Aviation, the single-location fixed base operation (FBO) was rebranded as TAC Air in 1991. Its mission was to consider what other companies were providing, then turn around and do those things like none other.

TAC Air currently employs over 400 associates at 14 FBO locations throughout the nation, and with a unyielding pledge to provide first-rate customer service, and fair and competitive pricing. Minding their efforts to continuously improve their services, TAC Air is set to continue its steady growth through the aerospace industry. They conduct everything from ground handling and aircraft refueling, to hangar development for all divisions of aviation.

What are their keys to success? What is the driving force behind their exemplary service? Kip Simanek, general manager for TAC Air in Little Rock, says it’s more than keeping a focus on service, “it’s creating a culture of service.” He spoke on how TAC Air recognizes their role as caretakers of their customers, as well as their employees. When a company has well-trained and well-taken-care of employees that understand the clients their company services, the employees in turn can deliver the quality service TAC Air promises.

According to Kip, it’s also about keeping the work environment open, communication channels open, and the operations themselves natural. He comments, “we take our jobs [quite] seriously, but we don’t take ourselves as seriously.” Though not quite the small scale business it used to be, TAC Air prides itself on keeping a family-like atmosphere for everybody. Even within a heavily growth-conscious ecosystem, TAC Air works hard to carry on the “tight-knit family” feeling it started off with.

Beginning in 2006, while finalizing as an alliance in 2012, TAC Air was a founding member of the Arkansas Aerospace and Defense Alliance (AADA). Expecting to remain a “hotbed of growth” in the aerospace industry, TAC Air felt its duty to the Alliance lay within becoming the gateway of aviation throughout all of Arkansas. Being a part of the Alliance is more to TAC Air than expanding contracts, it’s about being the foundational support of Arkansas aerospace and aviation industries as they continue to thrive.

Kip proudly stated that AADA’s relationship with TAC Air has brought the benefit of attracting more personnel into the aviation and aerospace industries in general, let alone their personal ranks. As their relationship has developed through the years, Kip explained that with the reputation of AADA growing, companies and tech schools alike have begun to increasingly move into Arkansas, bringing students and those interested in aerospace into the state and eventually into the industry itself. He adds, “you can mine resources, utilize computer programs, but in order to get the products produced and keep the businesses running we have to have the people who are interested in running the jobs.” Kip also spoke to the importance of personnel: it isn’t simply for filling positions, but stimulating the aviation market, and even the national economy, as a whole. It is through growth in people and markets that grows the industry and the fields connected to it.

Aerospace and aviation industries are not without their struggles, however the AADA’s resources have helped create more opportunities and work through legal barriers that TAC Air simply couldn’t on their own. Kip noted that the AADA is what provides the chance for members like TAC Air to connect with the lawmakers responsible for enacting modifications for current aviation and aerospace, laws that “could be friendlier to those in this industry.” Not strangers to innovation, TAC Air recognizes that as technologies change, and as global business relationships continue to form, the importance of adapting current laws and taxes is crucial to a thriving market.

Keeping their eyes on skies of progress, TAC Air will continue its efforts to seek advancements in aviation and aerospace technology and continuing to excel in first-class customer service. The original article is found here.

RubiconPro Adds Fuelman, TAC Energy Discounts for Independent Hauling and Trucking Fleets

Atlanta, GA (July 11, 2017) – Today Rubicon Global announced partnerships with Fuelman and TAC Energy to provide substantive fuel discounts for independent haulers and truckers across North America. The Fuelman and TAC Energy discounts are new additions to the rapidly expanding RubiconPro buying program and are available immediately. RubiconPro delivers fuel, equipment, and financial benefits to independent waste haulers and truckers that previously were only available to the industry’s largest regional and national haulers and truck fleets.

“The value-added benefits from exceptional partners like Fuelman and TAC Energy further enhance RubiconPro’s offering to the independent hauling community,” said Kerry Grubb, director, RubiconPro. “RubiconPro is designed to help haulers and truckers operate more efficiently and profitably.”

With the Fuelman partnership, the RubiconPro Fuel program provides haulers and trucks with a wide range of products that provide deep discounts on their transactions at over 50,000 Fuelman network locations.

Under the TAC Energy partnership, hauling and trucking companies that have their own fuel tanks on site can use the RubiconPro Fuel program to strategically purchase their bulk fuel; either in a daily spot market or with the option to lock in the price of their fuel needs for up to a year in advance. Haulers will also receive a free Fuel Audit conducted by TAC Energy to determine how competitively they purchase against a third-party, industry standard index like OPIS, (Oil Price Information Service).

“Independent haulers and truckers are an important part of the fabric of American infrastructure and Fuelman is pleased to work with Rubicon Global to provide meaningful savings and efficiency through our Fuelman network” said Mike Ross, Senior Vice President, North America Fuel Card, Fleetcor.

“Our partnership with Rubicon Global provides an important connection to local haulers, providing them with an opportunity to purchase bulk fuel at the most competitive rates in the industry,” said Fred Sloan, Vice President and Chief Operating Officer, TAC Energy.

Rubicon announced the RubiconPro buying program at WasteExpo in May, with programs initially providing equipment, financing and now fuel discounts and benefits for independent haulers and trucking companies across North America. Companies interested in RubiconPro can request more information online at www.rubiconglobal.com/pro. RubiconPro participants receive special discounts on goods and services central to a hauler’s operation such as equipment, fuel, maintenance and tires.

Rubicon’s technology-driven waste and recycling model empowers its network of more independent haulers to compete for customers of all sizes, operate more efficiently, and grow their businesses.

Rubicon is based in Atlanta, Ga. and has offices in Lexington, Ky., New York City and San Francisco, Calif.

About FLEETCOR

FLEETCOR is a leading global provider of fuel cards and workforce payment products to businesses. FLEETCOR’s payment programs enable businesses to better control employee spending and provide card-accepting merchants with a high volume customer base that can increase their sales and customer loyalty. FLEETCOR serves commercial accounts in North America, Latin America, Europe, and Australia/New Zealand. 

About TAC Energy

TAC Energy is a Dallas, TX based independent national wholesale fuels distributor of refined petroleum products. Customers include unbranded gasoline and diesel retailers, industrial users, transportation, trucking, government, utilities, mining, construction, plus any other commercial user or reseller of fuel. TAC Energy has an annualized fuel volume of well over 1.5 billion gallons, and a vast terminal supply network with regional sales offices that span the continent.  Learn more at www.tacenergy.com.

About Rubicon Global

Rubicon Global is the worldwide leader in sustainable, cloud-based waste and recycling solutions. Using its proprietary technology-enabled platform, the company provides comprehensive waste stream solutions that enable companies to reduce operating expenses and implement recycling programs. Rubicon’s goal is to create a more sustainable solution for businesses and the planet. Learn more at www.rubiconglobal.com. See the original release on the Rubicon Global website.

TAC Energy Online Ordering Portal Offers Customers Customization and Real Time Data

DALLAS, Texas (May 5, 2017) – TAC Energy announced today updates to the company’s robust and comprehensive online ordering portal that allows clients to customize all aspects of the ordering process. The portal provides customers the ability to apply for credit, place and track orders, lock-in spot fuel prices and receive quotes – all through online access or via their mobile device.

“This portal is a state-of-the-art automated delivery system that is rare in our industry,” said Fred Sloan, Vice President and Chief Operating Officer of TAC Energy. “It gives our customers the advantage and convenience of customizing every aspect of their order which, when placed, immediately initiates a direct follow up and provides access to our team’s around-the-clock customer service.”

The online credit application is brief and provides ease of use to new or returning customers, with notification of final approval in 48 hours or less.

Fuel orders may be placed online, or over a smartphone or tablet, with specific fields for requested delivery date, actual delivery date, fuel cost and the ability to track current or previous orders. TAC Energy’s immediate order confirmation concludes the brief process for customers. Customers also have the option to grant access to managers at their various locations, allowing for different levels of access and permissions for fuel purchasing. 

TAC Energy has, for some time, offered the advantage of real time data for its spot fuel purchases online. Fixing spot volumes at market prices is another key feature offered through the online ordering portal and includes the option to customize volume and delivery windows. Immediate order confirmation follows every transaction. 

“As one of the largest independent fuel marketers in the nation, it is important that we remain on the cutting edge of technology to best serve our customers’ ever-changing needs,” said Sloan. “TAC Energy has always been known as a customer service-focused organization. When we acquired Mutual Oil Company in the Boston area last spring, we vowed to offer not only a nationwide network of terminals, but also the most complete service package in the industry and this new technological solution is a part of fulfilling that promise.”

The portal allows for product quotes in real-time, in that customers may see pricing for any product for which they are configured, at any time. Access to current and past invoices, as well as the ability to import information into a client’s back office system, provides additional efficiency for both the customer and TAC Energy.

About TAC Energy

TAC Energy is a Dallas, Texas based independent national wholesale distributor of refined petroleum products. Customers include unbranded gasoline and diesel retailers, industrial users, transportation, trucking, government, utilities, mining, construction, plus any other commercial user or reseller of fuel. TAC Energy has an annualized fuel volume of well over 1.5 billion gallons, and a vast terminal supply network with regional sales offices that span North America. Learn more at www.tacenergy.com.

Keystone Aviation Hires Chamberlain, Wooten

New positions reflect growth in sales and management divisions 

Charlie Chamberlain, Managed Aircraft Sales Director

SALT LAKE CITY, Utah (April 20, 2017) – Keystone Aviation announced today the promotion of Charlie Chamberlain to managed aircraft sales director, a newly-created position in the company’s Salt Lake City market. The addition comes in response to Keystone Aviation’s consistent growth in its private aircraft management division. 

Chamberlain previously was in charter sales for Keystone. He has worked for the company for seven years. In his new role, he will be responsible for growth nationwide of the company’s fleet of managed and chartered aircraft. 

“Charlie is well-respected and very connected across the aviation industry,” said Kim Page, Chief Operating Officer of Keystone Aviation. “His expertise will help us deliver an even greater level of service and overall experience to our customers, while he simultaneously works to expand our fleet, as more aircraft owners learn about our industry-leading service and performance.”

Chamberlain earned a bachelor’s degree in business marketing from the David Eccles School of Business at the University of Utah.

R.D. Wooten, Piper sales director for AZ, NV & NM

Keystone Aviation also announced that it has hired R.D. Wooten as sales director of Piper aircraft for its Arizona, Nevada and New Mexico territory.  He will be based out of Scottsdale.

The newly-created position is also in response to continued growth within Keystone’s sales and brokerage division.  

Wooten has more than 30 years of sales experience in the aviation industry and more than 4,000 hours of flight time. He is an FAA-licensed commercial pilot with single engine, multi-engine, instrument and glide ratings.

“R.D. began his career in aviation flying Piper aircraft, so he is extremely knowledgeable about every aspect of these planes and the important role this brand has earned within the industry during its 90-year history,” said Page. “That, in itself, is a great asset for our company and our customers, and we’re proud to have R.D. join our team.”

ABOUT KEYSTONE AVIATION:

Keystone Aviation, a TAC Air Company, offers “The Complete Solution” for charter, maintenance, management and sales & brokerage aviation services. For over 20 years, Keystone Aviation has been an industry leader in safety and innovation. In addition to Keystone Aviation’s proprietary safety management system (SMS), audits by third-party industry examiners, including Air Charter Safety Foundation (ACSF) and Wyvern, are continually performed. For more information visit keystoneaviation.com.

Keystone Aviation Recognized by FAA for Excellence in Maintenance Technician Training

KeystoneAviation_FAA_DiamondAwardKeystone Aviation, a TAC Air Company, has received the FAA’s Diamond Award for excellence in Aviation Maintenance Technician training. Both the Salt Lake City, UT and Aurora, OR maintenance locations were recognized for their commitment to providing the highest level of training and knowledge to benefit Keystone’s employees, the company and the customers we serve.

KeystoneAviation_MaintenanceIn October 1991, AFS-300 determined there was a need for an incentive program to encourage AMTs and employers to participate aggressively in available initial and recurrent maintenance training courses. Through the AMT Awards Program, the FAA recognizes eligible technicians and employers by issuing awards to those who receive or promote and foster initial and recurrent training. Employers and individuals are recognized yearly, with Diamond Level being the highest award given to eligible employers.

KeystoneAviation_TurbineAs one of the few FAA Certified Class IV Repair Stations in the Intermountain West, Keystone Aviation is capable of repairing and maintaining any fixed wing aircraft. With aircraft service available 7 days a week, on-call maintenance support available 24 hours a day, and a world-wide reach, Keystone Aviation is available anytime and anywhere to provide The Complete Solution.

ABOUT KEYSTONE AVIATION:

Keystone Aviation, a TAC Air company, is “The Complete Solution” for your aviation needs. For over 20 years, Keystone Aviation has been a premier provider of aircraft charter, management, maintenance, and sales and brokerage services. Our services enhance your business and elevate your personal life. Keystone Aviation is regularly audited by third-party industry examiners including Air Charter Safety Foundation (ACSF), ARG/US and Wyvern. For more information, go to www.keystoneaviation.com.

TAC Air Becomes First IS-BAH Registered FBO Chain

Leadership team demonstrates commitment to best in class safety standards

DALLAS, Texas (November 16, 2016) – TAC Air, a fixed-base operator (FBO) with 14 locations across the country, today became the first FBO Chain to be issued the rigorous safety and ground handling accreditation from the International Business Aviation Council (IBAC). The International Standard for Business Aircraft Handling (IS-BAH) is a set of global industry’s best practices for business aviation ground handlers.

“The International Business Aviation Council congratulates the entire TAC Air team in demonstrating such a strong commitment to building and maintaining a culture based on safety management and risk mitigation,” said Terry Yeomans, IS-BAH Program Director for the IBAC.

IS-BAH accreditation involves a complete audit of an FBO’s safety management systems, emergency procedures, organizational structure, administrative elements, security procedures, training protocols, and operating procedure.

“We’d rather be better than lucky,” says Christian Sasfai, TAC Air VP and COO. “As we continue to grow our network, it becomes increasingly important to formalize our process for continuous improvement and build upon the safety culture already in place.” Sasfai adds, “We continue to make investments in building a strong customer service experience and one aspect of that is our commitment to a higher level of safety and risk management.“

Certificates of registration are issued by IBAC to FBOs that have successfully demonstrated conformity to the industry’s best practice standards through completion of a three-stage external audit by an IBAC accredited auditor.

TAC Air Becomes First FBO Chain to Complete the Audit Process for IS-BAH Registration

Leadership team demonstrates commitment to best in class safety standards

 DALLAS, Texas (November 8, 2016) – TAC Air has completed the audit process to become the first FBO Chain to be issued the rigorous safety and ground handling accreditation from the International Business Aviation Council (IBAC). The International Standard for Business Aircraft Handling (IS-BAH) is a set of global industry’s best practices for business aviation ground handlers.

“The International Business Aviation Council congratulates the entire TAC Air team in demonstrating such a strong commitment to building and maintaining a culture based on safety management and risk mitigation,” said Terry Yeomans, IS-BAH Program Director for the IBAC.

IS-BAH accreditation involves a complete audit of an FBO’s safety management systems, emergency procedures, organizational structure, administrative elements, security procedures, training protocols, and operating procedure.

“We’d rather be better than lucky,” says Christian Sasfai, TAC Air VP and COO.  “As we continue to grow our network, it becomes increasingly important to formalize our process for continuous improvement and build upon the safety culture already in place.”  Sasfai adds, “We continue to make investments in building a strong customer service experience and one aspect of that is our commitment to a higher level of safety and risk management.“

Certificates of registration are issued by IBAC to FBOs that have successfully demonstrated conformity to the industry’s best practice standards through completion of a three-stage external audit by an IBAC accredited auditor.

Mark Stevenson Joins Keystone Aviation

markstevenson_900

Keystone Aviation, a TAC Air Company, has added industry veteran Mark Stevenson to their Piper Aircraft sales team. Based in Denver, Colorado, Mark is responsible for the sale of new and pre-owned Piper aircraft in Wyoming, Colorado and New Mexico.

Mark’s 20 years of aircraft sales experience ranges from light piston to large-cabin corporate jets.  He has been a standout performer at Cessna, Embraer and most recently, Jeppesen. He is an instrument and multiengine-rated pilot with a Citation type rating, and has flown throughout the Intermountain West for decades.

In January 2016, Piper Aircraft expanded Keystone Aviation’s sales territory into Colorado, New Mexico and eastern Wyoming. With the expansion came the need for experienced sales representation and Mark’s industry knowledge and familiarity with the sales territory make him an ideal fit for Keystone Aviation and for Piper Aircraft.

A TAC Air Company, Keystone Aviation offers “The Complete Solution” of charter, maintenance, management and sales & brokerage aviation services. For over 20 years, Keystone Aviation has been an industry leader in safety and innovation. In addition to Keystone Aviation’s proprietary safety management system (SMS), audits by third-party industry examiners including Air Charter Safety Foundation (ACSF) and Wyvern are continually performed. For more, visit keystoneaviation.com.

Bruce Tanis Joins Keystone Aviation as Maintenance Service Manager

Bruce Tanis Keystone Avaiation

Salt Lake City, Utah (August 11, 2016) – Keystone Aviation, a TAC Air Company, has announced the newest addition to their maintenance team, Bruce Tanis.  Bruce will serve as the service manager for Keystone Aviation’s piston maintenance department in Salt Lake City, Utah.

Bruce grew up around aviation.  His father, who invented the Tanis Engine heater, was an A&P mechanic, a flight instructor, a corporate pilot and owned several FBOs. Following in his father’s footsteps, Bruce studied to become an aircraft mechanic.  For over 25 years, Bruce has refined his maintenance skills, including receiving his FAA inspection authority in 1993.  Not only does Bruce have extensive aircraft knowledge, but he also holds a current pilot’s license.

“A service manager with the experience of Bruce Tanis is an important part of ensuring we can meet the growing demand for our maintenance services,” said Shawn Miller, Keystone Aviation’s General Manager of Aircraft Maintenance.

As one of the few FAA Certified Class IV Repair Stations in the Intermountain West, Keystone Aviation is capable of repairing and maintaining any fixed wing aircraft.  Keystone Aviation’s experienced and dedicated maintenance department has factory trained technicians for Gulfstream, Hawker, Falcon, Citation, Bombardier, TBM, Piper, Cirrus, King Air, Pratt & Whitney, Honeywell and Rolls-Royce.

A TAC Air Company, Keystone Aviation offers “The Complete Solution” of charter, maintenance, management and sales & brokerage aviation services.  For over 20 years, Keystone Aviation has been an industry leader in safety and innovation. In addition to Keystone Aviation’s proprietary safety management system (SMS), audits by third-party industry examiners including Air Charter Safety Foundation (ACSF) and Wyvern are continually performed.

Brian Miller Joins Keystone Aviation as Vice President of Aircraft Sales

Brian Miller

Salt Lake City, Utah (June 22, 2016) – Keystone Aviation, a TAC Air Company, has announced the addition of Brian Miller as Vice President of Aircraft Sales.  Mr. Miller will be responsible for managing the aircraft sales team for Keystone Aviation’s three aircraft dealerships representing Piper Aircraft, TBM by Daher and the HondaJet.  In addition, he will further develop Keystone’s aircraft brokerage business.

“With the recent expansion of our Piper and TBM sales territories along with the beginning of HondaJet customer deliveries, adding a sales professional like Brian Miller to our organization is an important step in ensuring we can successfully meet our customers’ needs,” said Kimberly Page, COO of Keystone Aviation.

Mr. Miller is an accomplished aircraft salesperson with vast sales leadership experience.  He has held aircraft sales positions with Bombardier Aerospace, Gulfstream Aerospace Corporation, and most recently, Avjet Corporation.  He also served as the Vice President of North American Sales with Gulfstream Aerospace Corporation, where he led the jet sales team in the western United States and Canada.

Mr. Miller graduated from Michigan State University with a Bachelor of Science in Business, and will reside in Salt Lake City with his wife, Rebecca.

A TAC Air Company, Keystone Aviation offers “The Complete Solution” of charter, maintenance, management and sales & brokerage aviation services.  For over 20 years, Keystone Aviation has been an industry leader in safety and innovation. In addition to Keystone Aviation’s proprietary safety management system (SMS), audits by third-party industry examiners including Air Charter Safety Foundation (ACSF) and Wyvern are continually performed.

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